Welcome to Kate Sutcliffe Mosaics! As you can tell, I LOVE mosaics. I'm a self taught artist who discovered this incredible art after retiring from the publishing world. My art pieces have been displayed in several fine art galleries in the North Texas area. Each one is a small work of intricate art that's worthy of becoming an heirloom. So please feel free to brows through my store at your convenience. Thanks for stopping by.
I accept Paypal or Credit card through direct checkout. Thanks!
I ship six days a week. Small, ready to ship items normally ship the next day. Large pieces may take a day or two longer. I use USPS, UPS, or FedEx depending on the piece. Items are always insured. A tracking number will be provided. Please keep in mind when noting the shipping fees that mosaics are heavy, especially the lazy susans.
I'm happy to ship Internationally. However, the buyer, NOT the seller is responsible for custom taxes, etc. so please check your country's import taxes before placing the order. The shipping provided on my listings are for the USA only. Contact me before purchasing for the shipping costs to your country.
Just contact me within: 5 days of delivery
Ship items back to me within: 7 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Refunds: Not happy? Contact me immediately and we'll work something out. I want you to be happy! ALL SALES ARE FINAL AFTER 48 HOURS OF YOUR RECEIVING YOUR ITEM, so if the item is damaged or you don't like the piece, let me know immediately.
Should a refund be required, purchase price only will be reimbursed. Shipping is NOT reimbursed. Returned item must be carefully repacked in orignial packing supplies and returned via originial carrier. Once I receive returned item money will be reimbursed.
I accept custom orders, happily.